Why haven't I received the software I ordered?
Why can't I order online? If you had any problems with the order process or if you were unable to complete your order, please send a message to setSystems, the company that processes orders for us, at firstname.lastname@example.org. You can also call and order toll-free in the U.S. at 888-201-7131.
How do I uninstall one of your programs? To uninstall (remove) one of our programs from your computer, use the Windows Add/Remove Programs menu. To do this, click on the Start button, select Settings, select Control Panel, open Add/Remove Programs, select the program you wish to uninstall, and then click on Add/Remove....
Why do I get an error when trying to install? Our screensavers require Windows 95 or 98. They will not work with Windows 3.1 or on Macintosh computers. If you're using Windows 95/98/NT, and you still get an error while installing, the most likely reason for this is a corrupted download. Please try to download and install the software again.
Why are some of the images corrupt or garbled? The most likely reason for this is a corrupted download. Please try to download and install the software again. We recommend that you first uninstall the software before reinstalling.
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